Support

We’re here to help you get the most out of Happy Habitat.

Contact

Email: happyhabitatapp@gmail.com

Common questions

Do I need an account?

No separate login. Happy Habitat uses your Apple ID / iCloud.

What’s free vs Membership?

Free includes one pet and full care tracking for that pet. Membership unlocks unlimited pets and Family & Sitters.

How do I manage or cancel Membership?

On your iPhone or iPad: Settings → [Your Name] → Subscriptions → Happy Habitat. Or restore purchases from Settings → Membership in the app.

iPhone and iPad aren’t syncing

Both devices must use the same Apple ID. In the app, open Settings → Sync and confirm iCloud sync is On. Keep Wi‑Fi on and reopen Home after a minute or two.

Family & Sitters

Requires Membership. The owner creates a CloudKit share link or QR code. Guests open the link, join, then use Refresh shared pets / Home refresh to see updates.

Delete my account / data

In the app, go to Settings → Account → Delete Account. This removes your pets, care logs, photos, and Family & Sitters data for Happy Habitat on your Apple ID. Then force-quit and reopen the app. Membership billing is separate — cancel in iOS Settings → [Your Name] → Subscriptions if you no longer want to be charged.